Cancellation policy

We offer something called “SUBSCRIBE & SAVE” meaning that this is a reoccurring, automatic payment, created and set up by you, for products that we offer, whether it’s weekly, biweekly, or monthly. And for the convenience of staying subscribed, we take 5% off each item. We really appreciate and look forward to serving people with SUBSCRIPTIONS FIRST! This helps with staying consistent.

Please familiarize yourself below with how things work to better your awareness and limit any misunderstandings about creating this type of account. Just know, we made the process extremely easy for your needs

 

TERMS AND CONDITIONS OF SUBSCRIPTIONS 

Customers are able to pause, resume, cancel, & reactivate their subscriptions in the customer portal, which can be accessed via the link received in each subscription email or by logging in to their account created in the shop. Here you will also be able to change your email, edit shipping info, change the subscription interval, add/remove products, and skip future orders.

If you are unable to find the link, go to GENERAL SETTINGS / SETTINGS / CUSTOMER PORTAL. This would be the same area to go to if a customer needs to change their address on the subscription. Changing the address on your account in your shop will not update the address in the subscription. Please be aware of this specifically.